Returns & Exchanges

RETURN POLICY

To qualify for a refund, products must be returned in new condition all original packaging. Products must be returned within 14 days of date received for a refund of the purchase price, or for an alternative product. We do not refund shipping charges or offer free return shipping unless the product is faulty.

Please return to:

1. The buyer is responsible for return shipping and costs using the carrier of his/her choice. 

2. Once received and a refund agreed, the original payment method will be refunded within 14 days. 

Exchanges

If you would like to exchange your product for a different size or item, please get in contact with us using the email customerservice@dermagic.eu

Please contact us if you have any further questions by email at customerservice@dermagic.eu