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Postage Shipping

At Dermagic Europe we process and dispatch all orders within 2 working days. If your product is out of stock we will contact you with an estimated delivery date. 

All orders are shipped by Royal Mail 1st Class recorded service or Special Delivery, which both need a signature upon delivery. We are happy to ship to your business address if you are not at home during the day, just fill in your chosen delivery address in the shipping options when you check out.

Import Duty & VAT

Thank you for your order for Dermagic products. 

Due to Brexit -  all goods shipped out from the UK into Europe are now subject to import VAT and duty -  Because of this we are in the process of relocating Dermagic Europes Warehouse within the EU, so our European customers will not have to pay any of these new charges.

We are giving you the option of us shipping now to you from the UK warehouse, but you will be charged VAT and duty when the order arrived via customs. Alternatively we can ship to you on the 20th of February from the new location and you will not have to pay any extra charges.

Please let us know when you place your order how you would like to proceed.

UK Mainland, Scottish Islands, Channel Islands and Isle of Man

  • Standard Delivery - (Signed For, 2-7 working days) £4.95
  • Express delivery - 48 hour tracked & signed (orders placed Monday - Thursday before 2pm) £10 
  • Express delivery - 24 hour tracked & signed (orders placed Monday - Thursday before 2pm) £15
  • Saturday Delivery (orders placed on Friday before 3pm) £16

Ireland

  • Shipping to Ireland is £16.99  under 1.5kg
  • For large items over 1.5kg the shipping price will be calculted for you when you checkout.  

Europe 

Please be aware that your Country may have import Tax, Vat and Duty. We are not responsible for these charges so you should check before ordering

  • Standard Shipping Under 1.5kg (usually 5-10 working days) - £16.99 
  • For large items over 1.5kg the shipping price will be calculted for you when you checkout. 

Worldwide

Please be aware that your Country may have import Tax, Vat and Duty. We are not responsible for these charges so you should check before ordering

  • Worldwide shipping under 1.5kg (usually 7-14 working days) - £20
  • Australia, Africa, America, India, Asia, Caribbean etc..
  • We have most countries worldwide set up with the correct shipping cost. When you place your order and enter your address, you will see the drop down shipping options for your country. 
  • Please check your countries custom laws are we cannot be held responsible for any import charges you may incur.
  • Shipping is usually 7-10 working days, but please be aware that your parcel may be delayed at customs in your country. All orders are tracked and signed where possible. 
  • If you order is over 1.5kg  the shipping price will be calculted for you when you checkout. 

*Please note Express Delivery is only available for delivery of items Thursday - Friday. Orders placed on Express Delivery on a Friday may not arrive until Monday/Tuesday.

Saturday morning delivery is available on orders placed on Friday, or can be selected if you are working and specifically want to receive the order when at home.  Express orders must be placed before 2pm in order to qualify for processing and dispatch the same day. 

Please contact us if you require a tracking code for your parcel.

Please be aware that your Country may have import Tax, Vat and Duty. We are not responsible for these charges so you should check before ordering.

 

Shipping Update 2021

All orders are being shipped as normal, from our warehouse.

Please be aware that although we are still offering express delivery services, we cannot guarantee them due to current COVID-19 restrictions.

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